All Systems Operational

Theodore Operational
90 days ago
99.97 % uptime
Today
TheoPay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 17:41 UTC
Monitoring - We are observing successful scans and are monitoring performance with our sub-service provider.
Feb 12, 16:30 UTC
Identified - Cart scan requests in TheoPay are currently experiencing a high error rate. We have identified the cause as an outage with a sub-service provider. We will provide updates as service is restored.
Feb 12, 14:52 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Resolved - This incident has been resolved.
Feb 5, 18:03 UTC
Update - We are continuing to monitor for any further issues.
Feb 5, 16:21 UTC
Update - System response times have returned to normal levels. Our team continues to monitor for any residual impact.
Feb 5, 15:28 UTC
Monitoring - Mitigation steps have been executed and application response times are returning to normal. Our team continues to monitor and investigate the root cause.
Feb 5, 15:01 UTC
Identified - An issue with our upstream data provider is impacting application performance. Our team is investigating.
Feb 5, 14:51 UTC
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.