Upstream Provider Issue

Incident Report for Student First Technologies

Resolved

This incident has been resolved.
Posted Feb 05, 2026 - 18:03 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 16:21 UTC

Update

System response times have returned to normal levels. Our team continues to monitor for any residual impact.
Posted Feb 05, 2026 - 15:28 UTC

Monitoring

Mitigation steps have been executed and application response times are returning to normal. Our team continues to monitor and investigate the root cause.
Posted Feb 05, 2026 - 15:01 UTC

Identified

An issue with our upstream data provider is impacting application performance. Our team is investigating.
Posted Feb 05, 2026 - 14:51 UTC
This incident affected: Theodore.